Customer Service
Pick up times can be estimated accurately and customer calls can be answered directly as vehicle and customer locations are shown in real time. Customers can see the taxi they are waiting for in a real time web interface.
Taxi Dispatch
Real time vehicle tracking can help you improve customer satisfaction with faster service, reduce the time cars are vacant and minimize unnecessary driving.
Simplify
“Taxi companies that implement a vehicle tracking solution report that customers are served faster and that the taxi fleet has less time without customers in the taxis“
GPS tracking simplifies the operator tasks and helps find the vehicle best suited for a pick up. Real time Taxi locations can be published for improved customer service. Better vehicle utilization and fuel economy is achieved as more customers can be served and vehicles are used more efficiently. This saves a lot of money for Taxi companies.
Operator Dashboard
A map with all vehicles shown in real time and a vehicle list with status information is used as a real time dashboard for the entire vehicle fleet.
Vehicle Assignment
Any address or point of interest can be displayed on
the map to quickly find a pick up location and the closest
vehicle. Attributes can be added to the vehicles to make
it easy to find specific vehicles (e.g. a vehicle with 6
seats).
Selecting the most suitable vehicle for each trip saves
time and minimizes unnecessary trips.
Driver Safety
Driver SOS messages can be detected in real time in the application by fleet operators. Messages can also be sent to managers and field operators over SMS and email.
Fleet Reports
Detailed reports can show vehicle usage with and without customers in the cars. Reports can be used to improve fleet utilization and as input to billing.